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Home » About NTUC » Our Work » Employment & Training

Employment and Training

As our economy continues to change and adjust to new demands, there is a need to ensure our workforce is correspondingly re-skilled and up-skilled to cope with these changes and to support the growing number of new sectors. 

 

Over the years, the Labour Movement has been working closely with the tripartite partners to put in place various programmes to build up a Continuing Education and Training system which includes:

 

  • Skills Redevelopment Programme in 1996 as the initial phase to encourage companies to send employees for retraining and upgrading opportunities. 
  • Job Re-creation Programme in 2005 as the second phase to complement worker re-skilling initiatives under SRP. JRP aimed to remake jobs that suffered from low productivity and professional image, such as cleaning, security and landscape, and made them more attractive to locals. 
  • e2i (Employment and Employability Institute) in 2008 as the third phase to champion both skills redevelopment and job re-creation by assisting workers to upgrade or find new/better jobs. The efforts to re-skill workers have also benefited from the steadfast support of the tripartite partners, namely the Government, Workforce Development Agency and employers.

WORKPRO

The Labour Movement also collaborated with its tripartite partners: Ministry of Manpower Singapore (MOM), Singapore Workforce Development Agency (WDA), Singapore National Employers Federation (SNEF), to jointly develop a programme called WorkPro.

The newly announced programme WorkPro aims to encourage employers to cultivate progressive workplaces through providing help and support when they employ mature workers and back-to-work locals, or place their employees on flexible work arrangements (FWAs).

In March 2013, Minister of State for Manpower Dr Amy Khor unveiled details of the programme during her speech in the Ministry of Manpower (MOM) Committee of Supply 2013, adding that it was designed to help Singaporeans re-join the workforce. Dr Khor revealed that WorkPro is a consolidation and enhancement of existing programmes Work-Life Works! (WoW!) Fund, Flexi-Works! and Advantage!

A total of $170 million will be set aside over three years to support workers and employers, and it is expected that Small and Medium Enterprises (SMEs) will form 70 per cent of the companies that will benefit from WorkPro.  For more details on how you can benefit from WorkPro, please click here.

For a quick overview of how WorkPro works for you, check out this video! Please click here or view it directly on YouTube : http://youtu.be/vCMhwe2Z6vQ

Click to see the approved list of Work-Life Consultants and Calendar of Work-Life Training by the Work-Life Consultants

 

FACTSHEET ON WORKPRO

WorkPro is a new scheme jointly developed by the Ministry of Manpower (MOM) and the Singapore Workforce Development Agency (WDA) to augment local manpower, foster progressive workplaces and strengthen the Singaporean core in our workforce. The programme is designed in consultation with the tripartite partners - Singapore National Employers Federation (SNEF) and the National Trades Union Congress (NTUC), who will manage and administer the programme for 3 years from 1 April 2013 to 31 Mar 2016.

WorkPro for Employers 

WorkPro aims to provide funding support for employers and employees through two key strategies: to help employers improve their workplace practices and enhance work-life harmony, and to attract and retain back-to-work locals, as well as mature workers.

Employers will receive a wide range of assistance to implement work-life measures and redesign jobs. Employers will also receive incentives when they recruit mature workers and back-to-work locals, or place their employees on flexible work arrangements (FWAs).

WorkPro for Workers

WorkPro will help employees to benefit from good work-life practices. It also aims to improve the employability of mature employees, economically inactive, and individuals who are out of work for three months or more. WorkPro will help these groups of people become more job ready, and encourage them to return to work and stay on the job.

Please refer to Annex A for more details on the funding support provided by WorkPro.

Eligibility Criteria

6          WorkPro is open to all Singapore-registered or incorporated companies, societies and non-profit organisations. Employees employed must be either Singapore Citizens or Permanent Residents (PR) of Singapore.

Contact Details

7          Companies or individuals who require more information on WorkPro can contact the following persons or visit www.sgemployers.com and www.ntuc.org.sg, More information can also be found at www.wda.gov.sgand www.mom.gov.sg/workpro.

NTUC, U Live@Work

Mr Ong Sin Tiong
Tel: 6213 8237
Email: ongst@ntuc.org.sg

Ms Anna Koh
Tel: 6213 8252
Email: kohsm@ntuc.org.sg

NTUC, Women’s Development Secretariat (WDS)

Ms Tan Woon Woon
Tel: 6213  8418
Email: woonwoon@ntuc.org.sg

 

 

SNEF

Mr Lee Yew Cheong (Workplace Diversity Management)
Tel: 6827 6939
Email: yclee@snef.org.sg

Ms Qorrine Lee (Workplace Diversity Management)
Tel: 6827 6902
Email: qorrine_lee@snef.org.sg

 

 

ANNEX A

SUMMARY OF FUNDING SUPPORT PROVIDED BY WORKPRO

For Employers

Workplace Improvement and Job-Redesign

Age Management Grant

$20,000 per company

This grant helps employers acquire the necessary skills and knowledge on age management practices such as good re-employment practices, performance management and job redesign etc, and encourages employers to take the first step towards implementing these practices.

The Age Management Grant will be disbursed in two tranches:

  • 1st tranche of $5,000 will be paid upon fulfilling the following criteria:
  1. Submit the following:
    1. Details of company re-employment policy that has been aligned to Tripartite Guidelines, and proof that the policy has been communicated to all staff
    2. i.         Name list of all employees aged 40 and above
  2. Offer eligible employees re-employment in line with Tripartite Guidelines.
  3. At least one supervisory staff of company to attend a one-day job redesign and process improvement course.
  4. HR staff of company to attend a one-day age management course which will cover the following 7 areas of good age management: Fair Employment; Re-employment; Performance Management; Managing a Multi-generational Workforce; Job Re-design; Flexible Work Arrangements and Worker Well-being.
  •     2nd tranche of $15,000 will be paid upon fulfilling the following criteria
  1. Sign the TAFEP fair employment practices pledge;
  2. Organise at least one health programme for mature employees[1];
  3. Adopt any two age management practices from Appendix 1. The two practices must be from different categories.

The grants will be disbursed upon submission of documentary evidence that the activities have been conducted to NTUC /SNEF.

Job Redesign Grant

Max. $300,000 per company

 

 

 

The Job Redesign Grant supports the costs of redesigning jobs to help employers recruit and retain mature workers, economically inactive persons, and those  who have been out of work for three months or more.

Supportable items

The Job Redesign Grant can be used to cover the following expenses:

  1. Equipment for automation
  2. Consultancy costs  for the following enterprise productivity programmes: CPIM, QIANG, OMNI, CPP and Silver Productivity (See Appendix 2 for more information on these programmes)
  3. Costs involved in procurement and implementation of mature/older worker-centric HR policies and systems
  4. Course fees for Singapore Workforce Skills Qualifications (WSQ) courses, and course fees and absentee payroll for non-WSQ courses, capped at S$1,000 for each newly employed worker
  5. Recruitment advertising cost, capped at $10,000[2]

Employers can claim for expenses for items under (d) and (e) only if they have embarked on a job-redesign project.

Sub-caps

There is a sub-cap of $150,000 for Job Redesign projects targeted at benefitting mature workers, and a sub-cap of $150,000 for Job Redesign projects targeted at benefitting economically inactive persons and those who have been out of work for three months or more.

Grant computation

For Job Redesign projects targeted at benefitting mature workers:

  1. Maximum claimable amount per project = No. of workers aged 40 and over who benefitted from the job redesign[3] X $3,000, OR 80% of declared project cost, whichever is lower.

For Job Redesign projects targeted at benefitting economically inactive persons and those who have been out of work for three months or more

  1. Maximum claimable amount per project = No. of  newly hired workers who have not been working for three months or more, or are economically inactive[4] X $3,000 , OR 80% of declared project cost, whichever is lower.

The grants will be disbursed upon submission of receipts and other supporting documents to NTUC /SNEF.

Work-Life Grant

Max $160,000 per company

The Work-Life Grant provides funding support for the implementation of work-life strategies, particularly flexible work arrangements (FWAs), to help employers attract and retain workers and to better support work-life harmony. The Work-Life Grant consists of 2 components, a Developmental Grant and a FWA Incentive. 

Developmental Grant:

  1. A one-time grant of up to $40,000 to defray the developmental costs of implementing work-life strategies, particularly FWAs
  2. It co-funds up to 80% for items such as work-life training, work-life consultancy, Personal Work-Life Effectiveness (PWLE) programme, and up to 30% for IT infrastructure (capped at $10,000) for FWAs and selected employer support schemes such as lactation facility  (capped at $10,000)
  3. The Developmental Grant replaces the previous Work-Life Works! (WoW!) Fund
  4. Requirements:
  • Appoint a work-life ambassador from senior management to champion a work-life friendly workplace for the employees and to communicate the organisation’s work-life policies to its employees
  • Formalise 2 or more new FWAs and communicate policy to employees
  • At least 15% of the organisation’s employees, subject to a minimum of 5 employees must benefit from these FWAs by the completion of the project (maximum duration of project is a year)

FWA Incentive:

  1. A grant of up to $120,000 per organisation (disbursed in tranches of up to $40,000 each over three years)
  2. The grant computation is based on the number of Singaporean employees benefitting from FWAs. Eligible employers can receive $10,000 for the first 5 Singaporeans employees on FWAs and an additional $1,500 for any additional Singaporean employee using FWAs (from the 6th Singaporean employee onwards).
  3. To receive subsequent tranches of payouts, the organisation must demonstrate continuous improvements to work-life harmony at the workplace
  4. The incentive should be put towards efforts to nurture and further workplace cultures supportive of better work-life harmony.
  5. Requirements:
  • Appoint a work-life ambassador from senior management to champion a work-life friendly workplace for the employees and to communicate the organisation’s work-life policies to its employees
  • Have formalised 2 or more FWAs and communicated it to employees
  • At least 30% of the organisation’s employees must be utilizing these FWAs on a regular basis throughout each one year period, and half of them must be Singaporean employees, subject to a minimum of 5 Singaporean employees
  • No more than 6 in 10 employees counting towards the 30% utilisation requirement can be on the same FWA type

For both components, the FWAs recognised under the Work-Life Grant are flexi-time, flexi-place and/or part-time (other FWAs may be considered on a case-by-case basis). Employees must be working on a regular basis (i.e. not ad-hoc or casual employees).

Organisations may tap on either or both components of the Work-Life Grant. Employers who have previously benefited from the WoW! Fund can receive up to $20,000, provided that they have met all the qualifying criteria and put in place work-life strategies that have not already been implemented or covered in their previous work-life projects funded by the WoW! Fund. 

Recruitment and Retention Incentives

New Hire Retention Incentive (NHRI)

Max $50,000 per company

The New Hire Retention Incentive (NHRI) is aimed at encouraging employers to implement measures to better retain newly-hired workers. It is an added incentive for employers who have tapped on either the Age Management Grant, the Work-Life Grant or the Job-Redesign Grant.

  • The NHRI is applicable to the following group of workers:
    • Workers above 30 years of age who have been economically inactive or were out of work for the past three months or more, or
    • Newly hired mature workers aged 40 and over
  • The NHRI is only applicable to those who earn a gross monthly wage of up to $4,500 and are hired through the WorkPro employment facilitation touch-points (NTUC, e2i, SNEF, WDA Career Centres and Caliberlink).
  1. To be eligible for the NHRI, employers must first tap on the Age Management Grant, Job Re-design Grant or Work-Life Grant.
  2. For workers above 30 years of age who have been economically inactive or were out of work for the past three months or more, employers must also assign a mentor to the newly hired worker, send the mentor for a WSQ mentor training programme and award the mentor a mentorship allowance of at least $100[5].
  3. Employers will receive a NHRI equivalent to 50% of one-month’s salary, for each new worker hired on permanent or contract positions and retained for at least 6 months. For those retained for 12 months, employers will receive an additional NHRI equivalent to 50% of one-month’s salary.
  4. The total amount that an employer can receive per worker is one-month’s salary, capped at $2,000.
  • Disbursements will be made at the 6th and 12th month mark from the date of signing the Letter of Offer with SNEF or NTUC, or later, depending on whether the claim eligibility terms have been met.

On-the-Job (OJT) Training Allowance

Max $50,000 per company

The OJT Training Allowance is aimed at encouraging employers to conduct OJT for newly hired workers who have been economically inactive or out of work for the past three months or more.

  1. Employers will receive an OJT allowance equivalent to 50% of monthly salary for the first two months, capped at $2,000, for each new worker hired and retained on permanent and contract positions for at least 6 months, and placed on a structured OJT programme for at least 2 months.
  2. Disbursements will be made 6 months from the date of signing the Letter of Offer with SNEF or NTUC, or later, depending on whether the claim eligibility terms have been met.

 

For Workers

Assistance for jobseekers

Job Preparation Support

 

To help prepare individuals to return to work and improve the success rate of their job search efforts, economically inactive persons or those who have  been out of work for the past three months or morewill be entitled to free Job Preparation Workshops.

Through these workshops, individuals will learn the following:

  1. Interview techniques, resume preparation, and personal grooming to enhance their job search efforts.
  2. Communication skills and teamwork
  3. Employment rights and benefits as workers, such as relevant sections of the Employment CPF Acts and WIS. 
  4. Information on jobs that are high in demand and other useful facts to aid job-search

Interested individuals can approach SNEF or NTUC to find out more about these workshops and register.

Incentives for recruited workers

Retention Bonus

Max $1,200 per worker

Economically inactive persons and those who been out of work for three months or more who earn a salary of up to $4,500 will receive a Retention Bonus through their employers when they are hired by employers onboard WorkPro. This serves to incentivise these individuals to stay on the job.

The payment of the retention bonuses will be staggered as follows:

  1. 1st tranche of $300 paid at the end of the 3rd month of employment
  2. 2nd tranche of $300 paid at the end of the 6th month of employment
  3. 3rd tranche of $600 paid at the end of the 12th month of employment

Transport Allowance

Max $200 per worker

Mature workers, individuals who have not been working for three months or more, and the economically inactive from low-income households and are hired by employers who are on board the WorkPro programme will receive a Transport Allowance of $200.


 



[1] In the event that there are no mature workers in the company, the company may substitute this with the adoption of an age management practice from Appendix 1.
[2] Recruitment advertisements must state that mature workers, individuals who have not been working for three months or more, and the economically inactive are welcome to apply for the position
[3] Mature workers benefitting from the programme are defined as i)workers aged > 40 who are recruited+ ii) workers aged between 55 and 61 who are retained + iii)workers aged > 62 who are re-employed.
[4] To be considered as a headcount for computation of Job Redesign Grant, workers hired must be either an SC or PR, above 30 years of age. 60% of the workers must not have worked for the past 3 months. The remaining 40% of the workers can either be existing workers under the company’s employment, or newly hired workers who were unemployed for less than 3 months.
[5] Employers can claim reimbursement for the Mentorship Allowance at the 6th month mark of the newly hired worker’s employment.

 


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